Projects
Experience
Sales Engineer
SOTI Inc.
- Developed strong technical and interpersonal communication abilities in working with customers to successfully close numerous proof of concepts
- Demonstrated proficient problem-solving ability by proving out unique use cases
- Contributed to the improvement of the Sales Engineering training process by establishing a new method to train engineers for real-world scenarios
- Created and updated technical documents, architecture diagrams, and other resources
Peer Assisted Learning Facilitator
Sheridan College
- Communicated effectively with team members while consulting on technical matters
- Oversaw and ensured successful day-to-day operations and provided support and training to Peer Assisted Learning Leaders
- Created and updated various student-facing web pages and resources using HTML, CSS, JS
- Demonstrated strong time management ability by consistently meeting project deadlines
- Assisted in marketing and outreach to increase student engagement
- Displayed strong customer service skills in helping students navigate various resources offered by Sheridan
Peer Assisted Learning Leader (Computer Programming)
Sheridan College
- Lead online tutoring and study hall sessions with first year students
- Demonstrated proficiency in software development and networking concepts
- Increased student retention and satisfaction by making support available to software development students
- Experienced working in a completely remote environment
- Developed strong interpersonal and customer service skills